The Embassy employee was able to remain calm and keep his wits about him. He engaged the carjackers in conversation immediately and continued to talk to them, offering all of his items of value, and communicated his willingness to comply immediately with their demands.
If you are ever in a similar situation and the criminals want to go to your house, it may help to tell them you live in a large housing compound guarded by security guards and police, or something similar to dissuade the criminals from going to your home.
In addition, avoid routinely carrying credit cards or ATM cards. Only carry them when you have a specific need, and then only carry the one(s) you need.
Remaining calm and letting the carjackers know you will comply with their demands and showing your willingness to give them all of your items of value is imperative. Walk the criminals through the process by “helping them rob you”. Tell them what you are doing, what you are giving them and that they are in-charge. Keep talking to them, listen to their instructions, and comply immediately and fully.
By you talking and informing the criminals that you are going to comply, they will know that they are in charge, which will lower their anxiety level. At the same time, your talking will help you to remain calm and keep your wits about you.
Remember, be willing to give up your valuables immediately, they are not worth your life.